SHIPPING & RETURNS

Returns & exchanges

Returns and exchange details

1. We don't accept returns, exchanges or cancellations. But please contact us at info@boem-shop.com if you have any problems with your order.

 

2. Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Shipping policies

All orders are shipped within the next 1-2 business days after you place your order. We do not ship items on weekends or holidays. 

Shipping details

1. All items are packaged carefully in a bubble wrap or small box. 

2. Orders are shipped to the address provided, we are not responsible for delays caused by the Canada Post, stolen or damaged packages and we do not replace lost orders submitted with incorrect delivery information.

3. When a package crosses a border, we have no control over any processing fees, duties or taxes charged by your government and are not responsible for any of these costs and any delays of delivery. 

 

4. If an order is processed after 2:30PM or over the weekend, it will be shipped out on the next business day.

5. Shipping times may vary for customers in remote locations.

[ CANADA ]

  • FREE SHIPPING ON ALL ORDERS OVER C$40 IN CANADA (2-7 Business days)

  • Flat rate C$9.99 shipping cost on orders under C$40  

  • DESIGNER JEWELRY FROM KOREA(Estimated shipping time) : 10-20 Business days

 

[ USA ]

  • FREE SHIPPING ON ALL ORDERS OVER C$40 IN USA (2-7 Business days)

  • Flat rate C$14.99 shipping cost on orders under C$40

  • DESIGNER JEWELRY FROM KOREA(Estimated shipping time) : 10-20 Business days 

 

[ OTHER REGIONS ]

  • FREE SHIPPING ON ALL ORDERS OVER C$150 (10-20 Business days)

  • Flat rate C$29.99 shipping cost on orders under C$150  

  • DESIGNER JEWELRY FROM KOREA(Estimated shipping time) : 10-20 Business days

BOEM-SHOP.COM

MON-FRI   10:00~17:00

LUNCH   12:00~13:00

SAT.SUN.HOLIDAY   CLOSED

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